Terms of use

RESERVATION
You can make your reservation by phone, email or our online booking system.
To confirm your reservation you must prepay an amount equal to 25% of the whole overnight price for all days of the stay ordered. Your payment in advance may not be lower than one day.

CHECK IN- CHECK OUT

The day of arrival is considered as a whole for the rent regardless of your arrival time.
Check in: 13:00 - 00:00
(If you arrive earlier and your room is ready you can check in)
Check out: until 12:00
Reception: 24 Hours
Early check-in: After agreement with the reservation department for availability and free.
Late check out: After consultation with the reservation department for availability
Staying until 18:00 the fee is charged equal to 50% of the value of the room, and staying beyond 18:00 the fee is charged equal to 100% of the value of the room.
For your convenience, if you are going to arrive too early or too late, we advise you to inform us in advance.

CANCELLATION

If canceled up to 21 days before arrival you will be refunded the full amount of the advance.
For cancellations from 7 to 21 days before arrival, you will be refunded 50% of the deposit.
If canceled 1-7 days before arrival the deposit will not be refunded.
In case of no arrival, you will be charged the total value of your reservation.

CHILDREN AND EXTRA BED ADULT

Children up to 3 years old can stay free of charge when sharing existing bedding.
Children from 4 to 8 years old can stay in an extra bed with extra charges.
Children over 9 years old will be considered as an adult.

PETS

Our hotel does not accept pets.

ADDITIONAL INFORMATION

Please take into consideration that our hotel does not serve breakfast, as well as there is no elevator.

CREDIT CARDS

The following cards are accepted:
Visa, Mastercard, Maestro, UnionPay.